HelpProfile
Sign in to your Status profile on a new device
cheny0
cheny0
and
jorge-campo
on Dec 18, 2024

Status app is currently in beta stage
The Status app is currently in beta. This means the app is still undergoing active development, and certain features described in this document may function differently or be unavailable in the app.

You can use your Status profile on multiple devices, like your phone and computer.

If you run Status on another device, sign in by syncing your profile. Otherwise, use your recovery phrase or Keycard to sign in.

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You can sign in to your Status profile on a new device if you have used the profile in the past 30 days. If it's inactive for 30 days, first you have to sign in from the device you created the profile to recover it.

If you already use Status on another device, sync your profile to sign in. By doing so, your profile is up to date on every device, and you can switch between them seamlessly. Without syncing, you are likely to set up the same options more than once and receive multiple notifications for one single message.

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Status syncs your password when you sign in by syncing, meaning that you can use your password on the new device. However, once the devices are in sync, if you change your password on one device, you need to manually update it on all devices where you the same Status profile. For more information, check out About changing your Status password.

Currently, you can only use Keycard on the Status desktop app. You can sign in using your recovery phrase on both Status mobile and desktop apps.

  1. 1
    Check the box to accept the Status
    Terms of Use and Privacy Policy
     and tap
    Sync or recover profile
    .
  2. 2
    Tap
    Share usage data
     or
    Not now
    . If you use mobile data, you may see a pop-up window to set up data syncing connection for your profile. Choose
    Mobile and Wi-Fi
     or
    Wi-Fi only
    .
  3. 3
    On the following screen, tap
    Use recovery phrase
    .
  4. 4
    Enter the 12, 18 or 24 words in your recovery phrase, separated by a space, and tap
    Continue
    .
  5. 5
    Enter your password twice, check the
    I understand my password can't be recovered
     box, and tap
    Confirm password
    .

  1. 1
    Set up your device's biometrics (fingerprint, face or other) as an alternative for Keycard authentication. If you want to enable biometrics later, tap
    Maybe later
    .
  2. 2
    If your profile recovery completes successfully, tap
    Finish setup
    .
  3. 3
    If the Status app can't recover all your profile information, tap
    Try to fetch again
    ,
    Continue anyway
     or
    Recreate my profile
    .
  4. 4
    Tap
    Enable notifications
     to allow Status app notifications. If you want to enable notifications later, tap
    Maybe later
    .
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Maintain your device connected to the internet during this process. The Status app tries to fetch your profile information from the Waku peer-to-peer network, which keeps it for up to 30 days.
Updated by
cheny0
cheny0on Dec 18, 2024
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