HelpProfile
Sign in to your Status profile on a new device
cheny0
cheny0
and
jorge-campo
on Apr 23, 2025

Status app is currently in beta stage
The Status app is currently in beta. This means the app is still undergoing active development, and certain features described in this document may function differently or be unavailable in the app.

You can use your Status profile on multiple devices, like your phone and computer.

If you run Status on another device, sign in by syncing your profile. Otherwise, use your recovery phrase or Keycard to sign in.

info
You can sign in to your Status profile on a new device if you have used the profile in the past 30 days. If it's inactive for 30 days, first you have to sign in from the device you created the profile to recover it.

If you already use Status on another device, sync your profile to sign in. By doing so, your profile is up to date on every device, and you can switch between them seamlessly. Without syncing, you are likely to set up the same options more than once and receive multiple notifications for one single message.

info
Status syncs your password when you sign in by syncing, meaning that you can use your password on the new device. However, once the devices are in sync, if you change your password on one device, you need to manually update it on all devices where you use the same Status profile. For more information, check out About changing your Status password.

  1. 1
    Tap
    Log in
    .
  2. 2
    Tap
    Agree
     or
    Maybe later
    . If you use mobile data, you may see a pop-up window to set up the data syncing connection for your profile. Choose
    Mobile and Wi-Fi
     or
    Wi-Fi only
    .
  3. 3
    Proceed with the option that works best for you, and move on to recover your profile.
    OptionSteps
    Use recovery phrase
    1. 1
      On the following screen, tap
      Use recovery phrase
      .
    2. 2
      Enter the 12, 18 or 24 words in your recovery phrase, separated by a space, and tap
      Continue
      .
    3. 3
      Enter your password twice and tap
      Confirm password
      .
    Log in with Keycard
    1. 1
      On the following screen, tap
      Log in with Keycard
      .
    2. 2
      Tap
      Ready to scan
      . Then tap and hold your Keycard near the top (iPhone) or back (Android phones) of your phone.
    3. 3
      Enter your Keycard PIN.
    4. 4
      Tap and hold your Keycard near the top (iPhone) or back (Android phones) of your phone again.
tip
If the Status app can't recover all your profile information, tap
Try to fetch again
,
Continue anyway
 or
Recreate my profile
.
info
Maintain your device connected to the internet during this process. The Status app tries to fetch your profile information from the Waku peer-to-peer network, which keeps it for up to 30 days.
Updated by
cheny0
cheny0on Apr 23, 2025
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