HelpProfile
Change your Status password
cheny0
cheny0
and
jorge-campo
on Nov 15, 2024

When you create a new Status profile, you set a password to protect your profile and Wallet accounts. You can change this password at any time.

caution
Status doesn't know your password and cannot reset it for you. If you forget your password, you may lose access to your Status profile. Check out If you lose your Status password or recovery phrase for more information.

  • To set a new password, you must know the current password.
  • The password is profile-specific. It only works for the current profile if you have multiple profiles on your device.
  • The password is device-specific. It only works for your current device. If you have logged in to your profile on multiple devices, the password for other devices remains unchanged.
  • If you set up syncing for your profile, your password is not synced across devices. For more information, check out About changing your Status password.
tip
After changing your password on one device, always update the password on each device where you use Status. This ensures all your devices stay secure and in sync.

  1. 1
    From the tab bar, tap
    Messages
    .
  2. 2
    Tap your profile picture >
    Password
     >
    Change password
    .
  3. 3
    Enter your current Status profile password and tap
    Continue
    .
  4. 4
    Enter and confirm your new password.
  5. 5
    Check the box
    I understand my password can't be recovered
     to confirm and tap
    Change password
    .
  6. 6
    The app re-encrypts your data using the new password. Wait for this process to complete, tap
    Log out
     and use the new password to log in.
caution
Don't close the app or turn off your device when the Status app re-encrypts your data with the new password because this could result in data loss. This process may take a few minutes.
Updated by
cheny0
cheny0on Nov 15, 2024
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