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Configure community and channel notifications
Fabiomorais87
on Apr 17, 2024

Status app is currently in beta stage
The Status app is currently in its beta stage. This means the application is still undergoing active development, and certain features described in this document may function differently or be unavailable within the app.

You can customize the messages and mentions notifications you receive in communities and channels. By doing so, you only receive the notifications relevant to you.

The notifications you customize for a community apply to all its channels. For example, suppose you decide to mute all community notifications. In that case, you won't receive any notification from any channel, even if someone mentions you. To customize notifications for specific channels, check out Set up and customize notification exceptions.

This article describes common examples.

You can turn off your notifications for specific communities for a designated period. When you mute all notifications for a community, a

Mute
symbol appears next to the community name.

  1. 1
    From the tab bar, tap
    Communities
    .
  2. 2
    Tap the community you want to mute and, in the top navigation, tap
    More options
    .
  3. 3
    Tap
    Mute community
    .
  4. 4
    Choose for how long you'd like to mute your notifications.
tip
To turn notifications back on, open the muted community, then tap
More options >
Unmute community.

If you want to avoid missing general announcements, you can selectively mute some notifications, except global mentions (such as

@everyone
). This example explains how to turn off all notifications for a specific community while maintaining global mentions. This can be helpful in very active communities where you're only interested in global mentions, such as
@everyone
.

  1. 1
    From the tab bar, tap
    Communities
    .
  2. 2
    Tap the community you want to mute and, in the top navigation, tap
    More options
    .
  3. 3
    Tap
    Notification settings
    .
  4. 4
    Select
    Personal mentions
    >
    Notifications off
    .
  5. 5
    Select
    All other messages
    >
    Notifications off
    .
  6. 6
    Make sure
    Global mentions
    is set to
    On
    . If it is not, select
    Global mentions
    >
    Notifications on
    .

Currently, you can only set the same settings for all community message types using Status mobile.

  1. 1
    From the tab bar, tap
    Communities
    .
  2. 2
    Tap the community you want to customize and, in the top navigation, tap
    More options
    .
  3. 3
    Tap
    Notification settings
    .
  4. 4
    Turn on
    Same settings for all messages types
    .
  5. 5
    Choose your preferred notification option.
info
You can customize notifications for channels in a community using exceptions. For more details, check out Set up and customize notification exceptions.