HelpWallet
Receive crypto
earakel
earakel
on Nov 15, 2024

Status app is currently in beta stage
The Status app is currently in its beta stage. This means the application is still undergoing active development, and certain features described in this document may function differently or be unavailable within the app.

To receive crypto, you need to share your Ethereum address with the sender. As long as you only share your public address (which starts with 0x and is 42 characters long), it's perfectly safe.

caution
You should never share your 12-word recovery phrase with anyone. Anyone who has your recovery phrase can manage your crypto. If someone's asking for your recovery phrase to send you crypto, they're trying to scam you.

In essence, your legacy and multi-chain addresses are the same address. If you're only interested in the Ethereum mainnet, you can safely use your legacy address.

The key difference is that your multi-chain address lists the blockchain networks you want to receive crypto on. For more details, check out About your multi-chain and legacy addresses.

  1. 1
    From the tab bar, tap
    Wallet
    .
  2. 2
    Select the Wallet account you want to receive crypto and tap
    Receive
    .
  3. 3
    Choose either your legacy or multi-chain address. For your multi-chain address, tap
    Edit
     to choose which chains you want your multi-chain address to feature.
  4. 4
    To copy your address, tap
    Copy
    . You can also ask the sender to scan the QR code of your address.
  5. 5
    Share your address with the person you want to receive crypto from.

If someone sent you crypto and you can't see it in your Status Wallet, here's what you can do:

  • Ask the sender to share a block explorer link for this transaction with you. Using the link, make sure they sent your crypto to the right address. If the transaction shows up as processing on the block explorer, simply wait until it's completed. This can take longer than usual when the network's busy.
  • Close and re-open your Status Wallet app.
  • Check your internet connection. If you're using a third-party VPN, try turning it off and on again.
Updated by
Fabiomorais87
Fabiomorais87on Nov 15, 2024
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