The Status app is currently in its beta stage. This means the application is still undergoing active development, and certain features described in this document may function differently or be unavailable within the app.
To receive crypto, you need to share your Ethereum address with the sender. As long as you only share your public address (which starts with 0x and is 42 characters long), it's perfectly safe.
caution
You should never share your 12-word recovery phrase with anyone. Anyone who has your recovery phrase can manage your crypto. If someone's asking for your recovery phrase to send you crypto, they're trying to scam you.
If someone sent you crypto and you can't see it in your Status Wallet, here's what you can do:
Ask the sender to share a block explorer link for this transaction with you. Using the link, make sure they sent your crypto to the right address. If the transaction shows up as processing on the block explorer, simply wait until it's completed. This can take longer than usual when the network's busy.
Close and re-open your Status Wallet app.
Check your internet connection. If you're using a third-party VPN, try turning it off and on again.