Receive crypto
on May 15, 2024

Status app is currently in beta stage
The Status app is currently in its beta stage. This means the application is still undergoing active development, and certain features described in this document may function differently or be unavailable within the app.

To receive crypto, you need to share your Ethereum address with the sender. As long as you only share your public address (which starts with 0x and is 42 characters long), it's perfectly safe.

You should never share your 12-word recovery phrase with anyone. Anyone who has your recovery phrase can manage your crypto. If someone's asking for your recovery phrase to send you crypto, they're trying to scam you.

  1. 1
    From the tab bar, tap
  2. 2
    From the top navigation, tap
    View address
  3. 3
    Choose either your legacy or multi-chain address. For your multi-chain address, tap
    to choose which chains you want your multi-chain address to feature.
  4. 4
    To copy your address, tap
    . You can also ask the sender to scan the QR code of your address.

In essence, your legacy and multi-chain addresses are the same address. If you're only interested in the Ethereum mainnet, you can safely use your legacy address.

The key difference between your legacy and multi-chain addresses is that your multi-chain address lists the blockchain networks you want to receive crypto on. This means that if you're using any Layer-2 solutions or sidechains, your multi-chain address can help signal which chains you prefer.

To use your multi-chain address, the sender needs to use a wallet app that supports multi-chain addresses. Status Wallet does this by default.

For example, if you're using Ethereum mainnet and Optimism but not Arbitrum, your multi-chain address can show that preference. To add this to your address, go to Wallet > Receive > Multi-chain address >

Edit (Wallet > View Address > Multi-chain address >
Edit on mobile). From there, check the boxes next to the chains you want to use. The unselected chains do not show up in your address. This lets the sender know you don't want to receive crypto on those chains.

If someone sent you crypto and you can't see it in your Status Wallet, here's what you can do:

  • Ask the sender to share a block explorer link for this transaction with you. Using the link, make sure they sent your crypto to the right address. If the transaction shows up as processing on the block explorer, simply wait until it's completed. This can take longer than usual when the network's busy.
  • Close and re-open your Status Wallet app.
  • Check your internet connection. If you're using a third-party VPN, try turning it off and on again.